Presently payment methods available with silkkhazana.com are through Credit Cards, Debit Cards and Net banking only. As and when other methods will be incorporated, the same would be updated here as well. Your Credit/Debit card information remains private and confidential. silkkhazana.com and our secure online payment gateways use Secure Sockets Layer security technology to protect your Card information. We accept all VISA & MasterCards– only Indian cards, as International cards would not be supported. You will have to enter your 16 digit Credit/Debit card number and the 3 digit CVV (Card Verification Value) code which is at the back of your card and complete the payment

With a view of making Online shopping safer, the Reserve Bank of India has made it mandatory , from 1st August 2010 onwards, for all transactions to have an extra level of authentication. The “extra level” is a password which you will have to enter after entering your Credit Card/ Debit Card details while making an online payment. This technology is called Verified by VISA (VBV) or MSC (MasterCard Secure Code).You will have to log onto your banks website for registration and each bank has its own process for registration.

Is available in UP where our stores are located only and is valid for a maximum of Rs. 45,000 /- per transaction. Our customer has to pay the complete booked amount prior to delivery, to be collected by authorized silkkhazana collection personnel. The official receipt for cash collected will be provided to the customer.

All products which have the C.O.D. icon on the product detail page are available for Cash On Delivery in Uttar Pradesh where our stores are located only.

You can avail of C.O.D. on an order if

• Your selected products are available for a C.O.D.
• Your delivery location is serviceable by Cash collection personnel.
• Cash Collection will be made only between 10:00 am to 07:00 pm during the day and at the billing address as given by the customer during online booking.

Placing orders using C.O.D.

• Identify the products with C.O.D. icon available for online purchase.
• Add them to your shopping cart, proceed to checkout.
• Provide the shipping address and proceed to the payment page.
• In the payment page, select the 1st option, C.O.D.
• You will receive the Order confirmation page with Order details.

All offer prices on silkkhazana.com are all inclusive; there are no hidden charges whatsoever. You have to only pay the offer price that you see on our product page next to the specific product image.

After placing your valued order and making the payment, we would not be able to make any changes in the same. Also combining or adding orders once they have been placed would not be possible. Post shipment of your products, orders cannot be cancelled at all. In the event of non-delivery occured due to your mistake (wrong name, address or any other wrong information), silkkhazana.com would incur an extra cost for redelivery and the same would be claimed from you.

Any order placed for a product that is listed at an incorrect price may be cancelled. This shall be regardless of whether the order has been confirmed and/or payment levied. In the event the payment has been processed, the same shall be credited to your account and duly notified to you by email.